Terms of Service

1. Acceptance of Terms

By accessing, browsing, or using our services, you acknowledge that you have read, understood and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our services.

These Terms apply to all users of our services, including healthcare professionals, patients, IT administrators and business partners.

2. Description of Services

Florian Technologies provides:

• Healthcare software and technology solutions
• IT consulting and implementation services for healthcare organizations
• Software solutions for healthcare data management and analysis
• Technical support and maintenance services
• Cross-domain expertise consulting in healthcare technology

3. User Responsibilities and Eligibility

Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms. Healthcare professionals must be properly licensed in their jurisdiction.

Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and complete information
• Complying with all applicable laws and regulations

4. Healthcare Software Compliance

Software Standards

Our healthcare software follows industry best practices and applicable standards. Users must follow all provided instructions and guidelines.

Professional Use Only

Many of our products and services are intended for use by qualified healthcare professionals only. Unauthorized use may result in termination of service and legal action.

HIPAA Compliance

Our services that handle protected health information (PHI) are designed to comply with HIPAA requirements. Users must ensure their use of our services complies with applicable privacy laws.

5. Prohibited Uses

You may not use our services to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Transmit malicious code or attempt to gain unauthorized access
• Use our software outside its intended purpose
• Reverse engineer, modify, or redistribute our proprietary software
• Interfere with the operation of our services

6. Intellectual Property

All content, software and materials provided by Florian Technologies are protected by intellectual property laws. This includes but is not limited to:

• Proprietary software and algorithms
• Software designs and specifications
• Documentation and user manuals
• Trademarks and service marks

7. Service Availability and Support

Service Levels

We strive to maintain high availability of our services but cannot guarantee uninterrupted access. Scheduled maintenance will be communicated in advance when possible.

Technical Support

Technical support is provided according to your service agreement. Critical healthcare systems receive priority support with 24/7 availability for emergency issues.

8. Data Security and Privacy

We implement industry-standard security measures to protect your data. However, you acknowledge that no system is completely secure and you use our services at your own risk.

For detailed information about how we collect, use and protect your data, please review our Privacy Policy, which is incorporated into these Terms by reference.

9. Limitation of Liability

IMPORTANT: This section limits our liability to you. Please read it carefully.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLORIAN TECHNOLOGIES SHALL NOT BE LIABLE FOR:

• INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
• LOSS OF DATA, REVENUE, OR BUSINESS OPPORTUNITIES
• DAMAGES RESULTING FROM THIRD-PARTY ACTIONS
• DAMAGES EXCEEDING THE AMOUNT PAID FOR OUR SERVICES IN THE PRECEDING 12 MONTHS

10. Indemnification

You agree to indemnify and hold harmless Florian Technologies from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

11. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or our business.

Upon termination, your right to use our services ceases immediately. Provisions that by their nature should survive termination shall survive, including liability limitations and dispute resolution.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved through binding arbitration, except for claims related to intellectual property or emergency injunctive relief.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated through our website or direct notification. Continued use of our services after changes constitutes acceptance of the modified Terms.

14. Contact Information

If you have questions about these Terms of Service, please contact us:

Florian Technologies
Email: info@floriantechnologies.com
Phone: +91 88389-07512
Address: 30/14, Welcome Colony, 15th Street, Anna Nagar West Extension, Chennai, Tamil Nadu - 600101, India.